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AI Didn’t Kill PR, But It Did Kill Lazy Strategy

Updated: Mar 30


How Thoughtful Teams Use Generative AI Without Losing Their Voice


Artificial intelligence didn’t arrive quietly in public relations.


It arrived quickly, confidently, and with a lot of assumptions attached. Some people see AI as a threat to creativity. Others treat it like a shortcut, something that can generate marketing content without much thinking involved.


I don’t subscribe to either view.


I’m pro-AI. I use it regularly in my work. But I don’t use it as a replacement for strategy, judgment, or voice. I use it as a tool, one that helps extract nuance, surface patterns, and support meaningful storytelling.


Because the truth is simple.

AI didn't kill PR.

It killed lazy strategy.



The Teams Getting AI Right Have Clear Boundaries

The most effective PR and marketing teams I work with all have one thing in common. They define what AI is allowed to do long before it ever touches a final product.


When people ask me how much AI I use in my work, they usually want a percentage. They want to know how much of the final output comes from AI.


That’s the wrong question.


When I explain how I use AI, I frame it this way. I treat AI like a brilliant intern. Smart, fast, motivated, and eager to impress. It shows up every day ready to work and always has an answer, whether or not it fully understands the situation.


Like any ambitious intern, it believes praise equals progress. It responds quickly to encouragement, mirrors direction immediately, and pushes hard to deliver what it thinks you want. That enthusiasm is useful, but it also means AI will confidently make mistakes. It lacks lived experience. It cannot fully grasp professional nuance, emotional subtext, or long-term brand consequences. And it will offer answers even when it does not have the full context.


So I manage it the same way I would manage a high-potential intern. I guide it step by step, correct it often, and never assume its first answer is the right one. AI learns quickly and improves with direction, but it still needs a clear lead and a firm editorial hand. Left on its own, it will default to being agreeable.


That isn’t a flaw. It’s a feature, but only if you understand what you’re managing.


I don’t hand strategy to the intern. I don’t let the intern speak for the brand. And I don’t publish the intern’s work without review. AI supports the work, but it does not own it.


Used intentionally, AI becomes a powerful assistant. Used carelessly, it becomes a liability.


AI Isn’t the Voice. It’s the Amplifier.

When AI is used poorly, brands start to sound the same. Language becomes polished but empty. Messaging is technically correct but emotionally flat. Audiences may not be able to explain what feels off, but they feel it.


When AI is used well, it does the opposite.


AI can analyze interviews, notes, internal documents, press coverage, and brand history at a scale no human can. It can surface recurring themes, identify tonal patterns, and help clarify what a brand consistently stands for.


That’s how I use it.


AI doesn’t invent a brand’s voice. It reflects it back more clearly and more consistently. The thinking still belongs to the human guiding it.


Press Releases Are a Perfect Example

Press releases are often treated as disposable content. Write it, send it, move on.


In reality, a well-written press release is a strategic foundation. It informs future messaging, supports consistency, and shapes how a brand shows up publicly.


AI helps with:

  • Extracting and refining quotes without losing tone

  • Adapting messaging for different audiences or outlets

  • Maintaining consistency across multiple releases

  • Tightening language while preserving intent


What AI does not do is decide what matters. It does not choose the angle. It does not determine which quote feels authentic. It does not understand long-term reputation.


That responsibility remains human, and it always should.


Where AI Can Quietly Break Trust

The risks of using AI in marketing rarely announce themselves loudly.


They show up quietly:

  • Language that feels generic

  • Messaging that lacks emotional intelligence

  • Quotes that sound polished but not human

  • Speed that outpaces judgment


This becomes especially important during sensitive moments. AI can help draft responses quickly, but speed without context can escalate a situation instead of resolving it. Tone, timing, and audience awareness cannot be automated.


Trust erodes when brands move fast without thinking. AI doesn’t cause that. People do.


My Perspective at Spire City Marketing

At Spire City Marketing, I believe your business is personal, and your marketing should be too.


AI should help brands sound more like themselves, not less.


I use AI to extract depth from conversations, identify what makes a business distinct, and support clarity without stripping away voice. I use it to assist strategy, not replace it.


The real value of AI isn’t speed for speed’s sake. It’s clarity. And clarity is what builds trust.


Strategy Over Shortcuts

The future of PR isn’t AI versus humans.


It’s standards versus shortcuts.


AI is here to stay. The question isn’t whether you use it. The question is whether you’re using it with intention, discipline, and respect for the story you’re telling.


Because the brands that earn trust won’t be the ones generating the most content. They’ll be the ones using the right tools to tell the truest story.


And that still requires a human hand on the wheel.


Kristin LeDuc is the founder of Spire City Marketing, a marketing strategy consultancy located in Frederick, Maryland.
Kristin LeDuc, owner of Spire City Marketing, emphasizes personalized and meaningful marketing strategies for businesses, inviting clients to start a conversation.

When You Are Ready for Thoughtful AI Support

If the conversation around AI feels louder than it feels useful, you are not behind.


Most business owners and communications leaders are not struggling to adopt tools. They are trying to use them well without losing clarity, voice, or trust. That takes judgment, not just technology.


That is where Spire City Marketing comes in.


My work focuses on helping businesses integrate tools like AI in a way that supports their brand, not overrides it. We clarify messaging, establish boundaries, and build processes that allow AI to assist without taking control. The goal is not to automate thinking. It is to strengthen it.


There is no expectation to move fast or adopt everything at once. Just a thoughtful, human-led approach to using the right tools with intention.


If you are ready for support that treats AI as a strategic assistant rather than a shortcut, I would welcome the conversation.


You can learn more or start a conversation here: Contact Form


A Final Thought

AI is not the deciding factor in the future of PR or marketing. Discipline is.


The teams that struggle are rarely the ones lacking access to tools. They struggle because they are moving quickly without pausing to define standards, voice, or ownership.


So, here is a question worth sitting with.


Where in your work has speed started to replace judgment. Content. Messaging. Responses. Decisions.


And what is one place where slowing down just enough to lead the tool, rather than follow it, could improve the outcome.


Sometimes the most strategic move is not adopting something new but using what you already have with intention.



AI & PR Strategy: Frequently Asked Questions


1. Did AI really kill public relations?

No. AI did not kill public relations, it raised the bar. What it eliminated was lazy, copy-paste strategy that lacked insight, positioning, and intent.


2. What does “lazy strategy” mean in modern PR?

Lazy strategy refers to publishing generic messaging without clear goals, audience understanding, or narrative direction, something AI now exposes instantly.


3. Can AI replace PR professionals?

AI can support PR work, but it cannot replace strategic judgment, media intuition, relationship-building, or brand voice, all of which remain human-led.


4. How should AI be used in public relations?

AI should be used as a support tool, helping with research, drafts, and refinement, not as the decision-maker for messaging or positioning.


5. Why does AI-generated PR content often feel generic?

Because AI reflects the quality of the input. Without a clear strategy, strong point of view, and human editing, AI produces safe but forgettable content.


6. Does using AI hurt brand trust?

It can if used without oversight. Audiences recognize emotionally flat or misaligned messaging, which can weaken credibility if AI output goes unchecked.


7. How does AI change PR strategy for small businesses?

AI makes execution faster, but strategy more important. Small businesses must lead with clarity, differentiation, and purpose before using AI tools.


8. What’s the biggest PR mistake companies make with AI?

Treating AI as a shortcut instead of a collaborator. Publishing unedited AI content signals a lack of care, not innovation.


9. Can AI improve press releases?

Yes, when guided properly. AI can tighten language and structure, but humans must shape the story angle and approve final messaging.


10. What is the future of PR in the age of AI?

The future belongs to communicators who combine human insight with AI efficiency, using technology to amplify strategy, not replace it.

 
 
 

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